Chicology
Chicology Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Chicology 1.3 star rating from 4 reviews, 100% unfavorable; consumers report high price and widespread dissatisfaction.
Key Takeaways for Future Customers
- Expect limited customer service and poor responsiveness as noted in Chicology reviews.
- Watch for delivery and tracking problems on orders.
- Verify returns, refunds, and exchanges policy before buying.
- Be cautious of unexpected reorders or billing related to auto-ship.
Negative Feedback / Risk Areas
- No working phone or email, voicemail full and no replies.
- Missing parts, quality issues, unclear refund and exchange process.
- Charges for items customers say they did not reorder.
Positive Feedback
One reviewer reported a resolved delivery issue and a well packaged, correctly fitting blind after follow-up.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Chicology 1.3 star rating from 4 reviews, 100% unfavorable; consumers report high price and widespread dissatisfaction.
Key Takeaways for Future Customers
- Expect limited customer service and poor responsiveness as noted in Chicology reviews.
- Watch for delivery and tracking problems on orders.
- Verify returns, refunds, and exchanges policy before buying.
- Be cautious of unexpected reorders or billing related to auto-ship.
Negative Feedback / Risk Areas
- No working phone or email, voicemail full and no replies.
- Missing parts, quality issues, unclear refund and exchange process.
- Charges for items customers say they did not reorder.
Positive Feedback
One reviewer reported a resolved delivery issue and a well packaged, correctly fitting blind after follow-up.
Media from reviews
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Order that I did not orde
- - Call attempt failed; I was charged 100+ and did not reorder; I only wanted a one-time Chinology order and I want removal from the reorder list.
I tried calling and the call didn't go through. I did one order only on chinology.
I am being sent more. I cannot afford this. I was charged 100 plus on my credit card. I didn't reorder this.
What should I do? I did not realize I was put on a reorder list. Take me off, please.
When I ordered, it was only going to be a one-time thing to see if I liked it. Please help.
Kansas City, Missouri
Unable to contact company with number listedx
Just need installation info. The included information reads, 'We are here to help,' contact us directly, but no number or contact information is listed.
Preferred solution: INFORMATION AS “PROMISED” REGARDING INSTALLATION.
User's recommendation: I can’t contact for installation questions
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerZero customer service
- - Card in box says the company is happy to help but has no phone or email.
- - Researched the company’s phone; mailbox is full; I’ll get blinds elsewhere.
Card in box of blinds—saying this company is happy to help—no phone number, no email on card.
Researched to get the company's phone number—mailbox is full!
I need 5 more blinds and will get them from another company; don’t do it.
- No customer service
Preferred solution: Apology
User's recommendation: Don’t -purchase
Not good quality
- - 58x48 blind returned for 54x48; unclear if pickup sends correct size.
- - Order #27781: 52x48 blind is fine; the other has gaps and can't be returned.
I ordered three room darkening blinds, one I ordered was to large size 58x48. I received it and immediately placed a return.
I just wanted an exchange for the correct size which is 54x48. It is unclear to me if when they pick up the return are they going to send me the correct size or do I have to reorder?
I also on the same order#27781 ordered two gray 52x48 room darkening blinds.
One blind is ok, but the problem blind has gaps in the blind that you can see through. When I went back in to return this blind for a replacement it told me that I had already placed a return and would not allow me to add the other problem blind to the return.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Industry, California
Haven't received what I paid for?????
- - No reply, no order received, no tracking, and no phone contact after three weeks; charged over $200 with nothing delivered or assistance.
No reply, no order received, no tracking info, and no answering of the phone. I was charged over $200 and didn't receive anything for three weeks now.
I can't get any assistance. This has to be illegal business practice. Where is my order, Chicology? If not, refund my $$$$$!
Thieves! If I don't hear back in a week, the review stays, and I will contact my bank for a chargeback because it's a broken business deal!
Preferred solution: Deliver product or service ordered
User's recommendation: Run
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAbsolute lack of customer service, survey URL broken, website not fixed, voicemailbox full, no answer to email or contact requests!
- - The 30s survey URL in emails is broken.
- - Phone number is hard to find and voicemail is full.
- - Emails and contact requests received no responses.
absolute lack of customer service
1) 30s survey URL in email is broken and email generation is not fixed!
2) I called very hard to find phone number and voicemailbox is full!
3) several seeks of email and contact requests = ZERO responses!
4) are there any humans still working at this company?
5) has anyone ever heard of a concept called "customer service"?!?!?
User's recommendation: Find a real company, either a family operation or a professional company
East Stroudsburg, Pennsylvania
Status of order
- - No contact with a person and no update on order status.
- - No tracking number provided despite promises; only an order number received in emails.
No connection with a person! No update given for status of my order.
I am so unhappy with this order. No tracking number given as promised only an order number even though I keep getting emails to track my order
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerZero customer service... hello? anyone there?
- - Delivery time promised didn't fit my Airbnb deadline.
- - No response for a week despite emails.
- - Website tracking shows the order doesn't exist.
I ordered custom blinds from this company because their advertising and statements on their website indicated a delivery time that would work for my needs. I own an Airbnb and was on a tight deadline to receive and install new window coverings.
From the moment I ordered, I emailed the company to confirm the timing would work. Then, I followed up, asking for updates. I haven't heard back from them in over a week. Their website tracking doesn't indicate my order even exists.
I phoned them today during business hours and just got voicemail. So, I haven't been able to get any information via email, website, or phone.
To be fair, this review is not of their product, which I haven't received. This is a review of their customer service and lack of communication and failure to deliver as promised.
User's recommendation: Don't order if you want timely delivery or responsive service
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Gainesville, Georgia
Bad part
- - The wand won't operate the vertical blinds.
- - Return started with Amazon; troubleshooting failed.
- - Requesting a replacement wand.
The wand is not opening and closing the vertical blinds. We have started a return process on Amazon.
We went through the troubleshooting process, but it still would not work. Can you guys just send us a new wand?
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy order
hello i want to no when my order is going to ship ???{{Redacted}}
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWant to exchange a product
One of the blinds had defective tilter. Not in blind, just parts
No gear for tilter.
Would not work. Requested return.
Ups will pick up.
But we want an exchange. We need it replaced.
Questian about tension on a zebra blind
How to adjust the tension on my zebra blind. Would appreciate getting an answner. It does not stay where I pull it down.
Philadelphia, Pennsylvania
Installation questions
- - Rail is over 7ft; can it be extended for a 9ft window?
- - I ordered Walmart.com slider blinds.
- - I want Ikea panel blinds replaced; six panels.
I ordered your slider blinds off of Walmart.com but the curtain rail you provide isn't long enough to cover my whole window. Your curtain rail is a little over 7ft and my window in 9ft.
Is it anyway I can extend the rail length? Please let me know.
Im looking to replace my Ikea panel blinds I currently have in my window that are missing panels. I need a total of six panels not four.
Welland, Ontario
Missing part
I purchased a magnetic blind that came with no hardware to install it. No one ever answered my complaint. I would give customer service a 0
Dumont, New Jersey
Specs of blinds I ordered
- - Cannot review an item not yet received.
- - Received an email asking for a review and requesting a callback at (201) 450-****.
I cant review an item that I dont have yet. I called to ask the specs of the blinds that I just ordered now from Amazon but no one answered me.
Now I got this email to review it. If you care to give me a call at (201) 450-**** it will be greatly appreciated
Dayton, Ohio
Thanks
- - Shipment arrived late; UPS unclear.
- - Friday call led to a replacement a week later.
- - Packaging was superior; item arrived in good shape and installed.
My original shipment was not delivered as scheduled ... it was not clear from the UPS notes whether it was damaged, stolen, or just lost.
I made a call on a Friday and the order got filled with delivery a week afterward. The shipment arrived in packaging that was far superior than what had been used in the past, so it was in great shape and is now installed ...
it's a perfect fit for the room. Thanks for the quick resolution.
Bob
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Same thing! Wand hardware loose in box, figured out how to install, attached wand and won’t turn. No answer at customer service phone